The International Students Administration organizes a workshop to train administrative staff on the use of artificial intelligence

Under the patronage of Prof. Cherif Khater, President of Mansoura University, The International Students Administration organizes a workshop to train administrative staff on the use of artificial intelligence

In line with Mansoura University's efforts to develop administrative work and keep pace with digital transformation, the International Students Office organized a training workshop for administrative staff entitled "Employing Artificial Intelligence in Managing International Student Affairs." The workshop aimed to introduce ways to utilize these technologies in accomplishing daily tasks, streamlining procedures, and improving the level of services provided to international students.

The workshop was presented by Dr. Al-Mu'tasim Billah Mustafa Al-Bahrawi, General Supervisor of the International Students Office, in the presence of Dr. Shaimaa Abdel-Wahab, Deputy General Supervisor for Graduate Studies and Scientific Research, and Dr. Ahmed Salah, Deputy General Supervisor for Education and Student Affairs.

Dr. Al-Mu'tasim Billah Al-Bahrawi emphasized the importance of utilizing artificial intelligence applications in developing the work of the International Students Office. He explained that using AI in daily administrative tasks helps expedite transactions, improve the accuracy of correspondence, organize data, and prepare reports. This allows staff to focus more time on tasks that require direct follow-up and human assessment, while stressing the necessity of reviewing outputs and verifying the accuracy of information before use.

Dr. Shaimaa Abdel Wahab addressed the practical aspects of using artificial intelligence in administrative work, explaining how to utilize its tools in drafting orders and instructions to achieve accurate results, and improving the drafting of correspondence and reports, while ensuring the outputs are reviewed and their suitability for the intended purpose is verified.

The workshop showcased several practical applications, including using AI tools to prepare correspondence and respond to inquiries from students and their families, and drafting official communications addressed to embassies and cultural attachés, while reviewing names, dates, and data to ensure their accuracy before sending.

The workshop also covered using Google Drive to save and organize templates for correspondence and responses from relevant departments, facilitating easy retrieval and use when needed. Additionally, it addressed employing AI tools in preparing reports and statistics and presenting data clearly to aid in work monitoring and informed decision-making. The workshop concluded with a discussion of ways to utilize the applications reviewed in the daily work of the International Students Department, which will help to simplify procedures, expedite transactions, and improve services provided to students, within the framework of the university’s efforts to develop administrative performance and keep pace with technological advancements.